Christmas 2019

Christmas Closure

The festive period is almost upon us, and this year our offices will close 4pm on Christmas Eve and will reopen on 2nd January 2020

These opening hours apply to all Canal & River Trust office locations, but our Customer Service team will still be available during the festive period. For more information, please see


In An Emergency

If you need to make contact with us in the event of an emergency, please telephone our customer services team on 0303 040 4040 who will be able to put you in touch with the on call team. You can also reach the on call team directly on 0800 47 999 47.

Further information about what to do in an emergency can be found here:


Waterside Mooring team would like to thank you for mooring with us this year, and we wish our customers a very Happy Christmas and a Prosperous 2020.