Corona Virus: Maintenance Update

As you will be aware, Corona virus is impacting on operations nationwide.  At the current time we can still respond to events and we are working with our contractors to continue service as effectively as we can.


However, it is likely at some stage that our response could become delayed as absences impact more greatly upon us, restrictions on movement increase and/or contractor resource is diminished as people need to self-isolate or provide child care, as you might expect this will impact upon what we can deliver and how quickly we can deliver it.


In line with the government advice we are considering our actions and prioritising tasks to ensure the safety of our colleague’s and their families, this could mean you see less from us on site, however, we will still be operating by phone and email and we can respond to calls, emails and enquiries. Clearly, we will assess each event on a case by case basis to determine whether it is appropriate to attend site or seek to find a different way to proceed. This could mean solutions cannot be reached quickly or potentially immediately.


We are in constant discussions with our contractor resource to monitor the situation as it develops, we will continue to provide updates and will endeavour to ensure communications are maintained throughout. The current update is that operations are not severely affected at this time and service can be maintained.  This may change as we progress and the impacts of Covid 19 are more widely experienced.


In respect of ‘Coronavirus’ and ongoing actions we urge you to follow all advice from Public Health England, the Trusts own Corona Virus FAQ sheet and any advice or guidance that comes from authorised sources.


If you have questions about the mooring you are on, please contact your Mooring sales manager for further advice.   You can find their contact details on the website under “Features” – Meet the Team.  You can also make contact with us via email,


These are very challenging and uncertain times for all and we thank you in anticipation of your co-operation and assistance during this time.


Waterside Mooring Team